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Frequently Asked Questions

01.

About The Test

Lucira is available to purchase in the United States and Canada directly from our website. Visit our online store for healthcare providers or for individuals in the US, and our online store for individuals in Canada.
 
Additionally, Lucira is authorized for sale in Israel, Puerto Rico, Singapore and Taiwan. For international sales interest, please contact Sales.

With private insurance, yes, in many cases Lucira tests should be fully reimbursed, and in all cases at least partially, depending on the insurance provider.

Starting January 15, 2022, private insurers must fully reimburse their members for up to 8 at-home tests/month/member, or provide members access to free tests from a preferred provider. If your insurer sets up a preferred provider program, they will still partially reimburse for tests not included in their program. When you order from Lucira, we will email you a receipt with the information insurers typically require for reimbursement. Follow your insurance provider's instructions to submit reimbursement claims.

Medicare Part B, Medicaid, and Children’s Health Insurance Program (CHIP) cover the cost of at-home tests from participating eligible pharmacies or healthcare providers.

The Lucira Check It COVID-19 Test Kit is a diagnostic test to detect SARS-CoV-2 which causes COVID-19. The test detects if you have an active infection and does not confirm immunity or detect antibodies. It is a molecular test that amplifies the virus’s genetic material while the test is running just like PCR lab tests. Lucira’s amplification method provides a level of accuracy comparable to one of the highest sensitivity lab PCR tests.

Lucira detects all COVID-19 variants of interest and concern, including Omicron and all BA subvariants. Lucira conducts routine surveillance of emerging SARS-CoV-2 strains and will continue to monitor the situation with emerging variants.

For the latest variant information, please visit: www.lucirahealth.com/technical-brief.

Each test kit is single-use and comes with everything needed to run 1 Covid-19 test.

Currently, the test kit has a 12-month shelf life. Read our Note on Shelf Life Extension for more information.

Store and use Lucira between 59-86°F/15-30°C.

The test is indicated for self-collection for all people aged 14 years or older and for children as young as two years old when samples are collected by an adult.

No. The test only detects if you have an active SARS-CoV-2 or COVID-19 infection and does not confirm immunity or detect antibodies.

Being vaccinated will not affect your Lucira test results. If you are vaccinated and want to be tested for COVID-19, the Lucira test can be used.

No, this test does not require a prescription from a medical professional. However, if you have questions about your health, you should contact your doctor. If you receive a positive result, you should contact your healthcare professional.

It is important to check with your airline and/or travel destination for further details and restrictions, as this may vary from destination to destination.
 
Lucira is a high performing molecular test, equivalent to other tests accepted by most travel destinations. Our LUCI PASS, a verified Lucira test result on your phone, provides all the information typically required for proof of negative COVID-19 status for travel.

RT-LAMP is the type of molecular amplification that is used in the Lucira test. Just like PCR lab tests, the Lucira test amplifies the SARS-CoV-2 virus’s genetic material while the test is running. The amplification that occurs in PCR and the Lucira test allows molecular tests to detect a positive sample with greater sensitivity than antigen tests. As a result, Lucira’s accuracy is comparable to one of the highest sensitivity lab PCR tests, the Hologic Panther Fusion.1

1. Excluding samples with very low levels of virus (>37.5 Ct), Lucira Community Testing Study 07A-CLI 006 Fall 2020 and Lucira Community Testing Study 07A-CLI 007 Winter 2021 (n=394)

Sensitivity refers to a test’s ability to designate an individual with infection as positive. Specificity of a test is its ability to designate an individual who does not have an infection as negative.
Lucira Check It can be used for people with and without symptoms.
 
Whether or not you have symptoms, Lucira’s Check It COVID-19 Test Kit has an ability to detect the SARS-CoV-2 virus that is comparable to some of the best PCR tests performed in clinical settings and high complexity labs.
 
In two Community Testing Studies which included 404 individuals with and without COVID-19 symptoms, the Lucira test achieved 98% (267/272) specificity when compared to one of the best PCR tests. The sensitivity among symptomatic individuals was 94% and 90% in asymptomatic. Sensitivity across all samples was 92% (121/132) and included 10 samples with very low levels of virus >37.5 Ct.
There are two types of COVID tests: molecular and antigen tests. They are both designed to detect whether or not someone has an active COVID-19 infection. However, the way they work is different. Molecular tests, such as PCR and Lucira, have higher sensitivity and can detect when SARS-CoV-2 virus is present in a sample at significantly lower viral levels versus antigen tests. Molecular tests copy the virus’s genetic material over and over while the test is running in a process called amplification. This allows molecular tests to detect whether someone is positive for the SARS-CoV-2 virus when only a small amount of virus is present.
 
Antigen tests, which are generally cheaper than molecular tests, do not copy or amplify the viral target and require much higher levels of SARS-CoV-2 virus in a sample to be able to detect a positive result. In fact, antigen tests require 34 times1 more starting virus than molecular tests like Lucira to detect a positive. Several studies2 done in the UK and India report that the antigen tests used there are less sensitive than molecular tests and can more often result in false negatives.
 
Molecular tests are considered diagnostically definitive and do not typically require follow-up confirmatory testing. They are able to detect SARS-CoV-2 virus across a broader range of viral loads, making them more sensitive and reliable.
 

1. Based on the median Limit of Detection of 20 antigen tests authorized by the FDA as of June 1, 2021
2. Mahase E. (2020). Covid-19: Innova lateral flow test is not fit for “test and release” strategy, say experts. BMJ, 371 :m4469. doi:10.1136/bmj.m4469. Debroy, S. (2021, June 21). Covid-19: 34% of RAT results false negatives, turn positive on RT-PCR testing, finds study. The Times of India. https://timesofindia.indiatimes.com/india/34-ofrat-results-false-negatives-turn-positive-on-rt-pcr-testing-finds-study/articleshow/83701379.cmss

02.

Using The Test

Each kit comes with instructions inside of it. You can see those instructions here, too. It’s important to carefully read and follow the instructions for the test to work properly. We also provide a video demonstration on our website.

Using Lucira Check It is simple, even for people who have never tested themselves. The Lucira test uses a shallow nasal swab, not a deep nasopharyngeal swab. All materials required to perform one Lucira test come in the box. Each test kit will include illustrated instructions that provide a step-by-step guide on how to use the test.

No, the nasal swab is not sharp and it should not hurt. Sometimes the swab can feel slightly uncomfortable or tickly.

Yes, collect the swab per instructions. Blowing your nose or having a runny nose will not affect the test performance.

Yes, you should follow the swabbing instructions.

No, if you have used a saline rinse or nasal spray you should wait 12 hours from administration of these sprays until you take the Lucira test.

The Lucira test can show a positive result in as little as 11 minutes while negative results take 30 minutes.

No, all the materials required to perform one Lucira COVID-19 test come inside the test kit box.

Potential risks include:
  • Possible discomfort during sample collection
  • Possible incorrect test results
Potential benefits include:
  • The results, along with other information, can help your healthcare provider make informed recommendations about your care.
  • The results of this test may help limit the spread of COVID-19 to your family and others in your community.

An invalid result means something with the test did not work properly. The chance of getting an invalid result is low. If the test result is invalid, all the lights on the device will be blinking. If your test shows an invalid result, please contact us at 1-888-582-4724. We will assist you and provide you a replacement test free of charge.

Following each step of the instructions is important to avoid causing invalids. Test kits should only be used when you are ready to perform the test. The test pouches should not be opened and batteries should not be inserted until you’re ready to perform the test. Staging or setting tests up in advance of performing the test can cause invalid results.

We're here for you. You can call Customer Service at 1-888-582-4724 or email us at cs@lucirahealth.com.

03.

LUCI PASS

We created the LUCI PASS to make it easy for you to receive a free, digitally verified Lucira test result on your smartphone. After taking our test, you simply text “LUCI” to 44544 or go to lucipass.com from your phone to access our secure LUCI portal, and then you follow a few steps to submit your results. You will receive a free LUCI PASS with your verified test results back on your phone. Watch a 1-minute video demonstration to learn how it works.
Your LUCI PASS is stored in your LUCI account for 7 days and is accessed by texting “RESULTS” to 44544 from a US phone number or by logging into lucipass.com.
 
You can also download and email a PDF version of your LUCI PASS. Once downloaded, you can print the PDF.

Your LUCI PASS lasts for 7 days and then will be cleared from your account. Check the requirements for where you plan to use your LUCI PASS, as many places require test results within 24 or 72 hours (1-3 days).

You are encouraged to follow the latest CDC guidelines, which is to communicate your results to your healthcare provider, who is responsible for reporting your test results to the state health department.

Your LUCI PASS will display:
  • Your name, date of birth, and optional selfie
  • Your verified test result, including the test results date and time
  • Test accuracy, clinical performance and ability to detect COVID-19 variants
  • A link to Lucira’s FDA Emergency Use Authorization (EUA)
Always check with your airline for details and restrictions on using your Lucira test results for travel to your destination. Restrictions vary between destinations.
 
When an airline requests proof of a negative COVID-19 test result, it’s usually best to download your LUCI PASS as a PDF and upload the PDF to the airline website. Once downloaded, you can print a hard copy of the PDF and bring it with you, in addition to displaying LUCI PASS on your smartphone at the airport.
 
Note that for unvaccinated travel to Hawaii, Lucira is now available through AZOVA’s Hawaii Travel Program.
Always check with your airline for details on sharing your test results. Each airline has different requirements and we recommend downloading your LUCI PASS as a PDF file and then uploading that PDF file to the airline’s website.
 
You can also print a hard copy of the downloaded PDF and bring it with you to the airport, in addition to displaying LUCI PASS on your smartphone at the airport.

Yes, you can obtain a LUCI PASS if your healthcare provider prescribes you the Lucira COVID-19 All-In-One Test. You will need the test kit box and your resulted device. Public health reporting is still the healthcare provider's responsibility even if the patient uses LUCI.

LUCI can transmit your test result to your state's public health authority. This is optional. Your test results are deleted from the LUCI system after 7 days. Lucira will not share your personal or health information without your express consent.

04.

Ordering Over The Counter Tests

05.

Ordering Rx Tests

Lucira offers free, standard ground shipping on all orders. We make expedited overnight shipping available at an additional charge.

Orders placed Sunday-Thursday will be processed within 24 hours. Friday and Saturday orders will process on Monday. After processing, orders are shipped the following business day, STANDARD Shipping orders will arrive within 3 days and EXPEDITED Shipping orders will arrive the next business day. You’ll receive a confirmation email with tracking information when your order ships.

Yes, for shipments to Canada, please visit our online store for Canada. For the US, visit our online store for healthcare providers and for individuals.
 
Additionally, Lucira is authorized for sales in Israel, Puerto Rico, Singapore and Taiwan. For international sales interest, please contact sales.

Our FDA Emergency Use Authorization for Lucira COVID-19 All-In-One Test Kit is for licensed healthcare providers. To confirm that orders are being shipped directly to licensed healthcare providers, we are only sending shipments to the address associated with an NPI number in the NPI database. If your address in the NPI database does not match your desired shipping address, you'll need to update your address on the NPPES website. If you have any questions, please contact our customer service team at cs@lucirahealth.com.

The minimum order amount is 1 case, or 24 single-use test kits.

Free, standard ground shipping: Your order will be processed within 3 to 4 business days. Once your order ships, you'll receive a confirmation email with tracking information and can expect your order to arrive within 3 business days.
 
Paid, expedited shipping: Expedited shipping is available at an additional cost. Expedited orders will be processed within 3 to 4 business days. Once your order ships, you'll receive a confirmation email with tracking information and can expect your order to arrive the next business day.

The prescribing healthcare provider will report test results to the relevant public health authorities in accordance with local, state, and federal requirements. Read the Healthcare Provider Reporting Guidance for more information.

04.

Ordering Over The Counter Tests

Lucira offers free, standard ground shipping on all orders. We make expedited overnight shipping available at an additional charge.

Orders placed Sunday-Thursday will be processed within 24 hours. Friday and Saturday orders will process on Monday. After processing, STANDARD Shipping orders will arrive within 3 days and EXPEDITED Shipping orders will arrive the next business day. You’ll receive a confirmation email with tracking information when your order ships.

Our online store is only authorized to ship to addresses within the US.
 
Lucira is also authorized for sale in Canada, Israel, Puerto Rico, Singapore and Taiwan. For international sales interest, please contact Sales.

05.

Ordering Rx Tests

Our FDA Emergency Use Authorization for Lucira COVID-19 All-In-One Test Kit is for licensed healthcare providers. To confirm that orders are being shipped directly to licensed healthcare providers, we are only sending shipments to the address associated with an NPI number in the NPI database. If your address in the NPI database does not match your desired shipping address, you'll need to update your address on the NPPES website. If you have any questions, please contact our customer service team at cs@lucirahealth.com.

The minimum order amount is 1 case, or 24 single-use test kits.

Free, standard ground shipping: Your order will be processed within 3 to 4 business days. Once your order ships, you'll receive a confirmation email with tracking information and can expect your order to arrive within 3 business days.
 
Paid, expedited shipping: Expedited shipping is available at an additional cost. Expedited orders will be processed within 3 to 4 business days. Once your order ships, you'll receive a confirmation email with tracking information and can expect your order to arrive the next business day.

The prescribing healthcare provider will report test results to the relevant public health authorities in accordance with local, state, and federal requirements. Read the Healthcare Provider Reporting Guidance for more information.

Video Resources

LUCI PASS How To Video

We're here to help

Call our customer support team directly at 1-888-582-4724 or

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This home test kit has not been FDA cleared or approved. This home test kit has been authorized by FDA under EUA. This home test kit has been authorized only for the testing of nasal swabs for detection of nucleic acid from SARS-CoV-2, not for any other viruses or pathogens. This home test kit is only authorized for the duration of the declaration that circumstances exist justifying the authorization of emergency use of IVDs for detection and/or diagnosis of COVID-19 under Section 564(b)(1) of the Act, 21 U.S.C. § 360bbb-3(b)(1), unless the declaration is terminated or revoked sooner.

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For general media inquiries, please contact Lucira@luckybreakpr.com. If your media request is urgent, please contact: Mike Stommel at mike@luckybreakpr.com or 323-333-2901
For general media inquiries, please contact Lucira@luckybreakpr.com. If your media request is urgent, please contact: Mike Stommel at mike@luckybreakpr.com
or 323-333-2901
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