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Orders placed on Thursday, June 16 and Friday, June 17 will not ship until Monday June 20. We are sorry for the delay.

Frequently Asked Questions

01.

About The Test

Lucira is available to purchase in the United States and Canada directly from our website. Visit our online store for healthcare providers or for individuals in the US, and our online store for individuals in Canada.
 
Additionally, Lucira is authorized for sale in many international regions, such as Israel, New Zealand, Puerto Rico, Singapore and Taiwan. For international sales interest, please contact Sales.

With private insurance, yes, in many cases Lucira tests should be fully reimbursed, and in all cases at least partially, depending on the insurance provider.  For the most accurate and up to date information, reach out directly to your insurance provider.

Starting January 15, 2022, private insurers must fully reimburse their members for up to 8 at-home COVID-19 tests/month/member, or provide members access to free tests from a preferred provider. If your insurer sets up a preferred provider program, they will still partially reimburse for tests not included in their program. When you order from Lucira, we will email you a receipt with the information insurers typically require for reimbursement. Follow your insurance provider's instructions to submit reimbursement claims.

Medicare Part B, Medicaid, and Children’s Health Insurance Program (CHIP) cover the cost of at-home COVID-19 tests from participating eligible pharmacies or healthcare providers.

The Lucira Check It COVID-19 Test Kit is a diagnostic test to detect SARS-CoV-2 which causes COVID-19. The test detects if you have an active infection and does not confirm immunity or detect antibodies. It is a molecular test that amplifies the virus’s genetic material while the test is running just like PCR lab tests. Lucira’s amplification method provides a level of accuracy comparable to one of the highest sensitivity lab PCR tests.

Lucira detects all COVID-19 variants of interest and concern, including Omicron and its BA subvariants. Lucira conducts routine surveillance of emerging SARS-CoV-2 strains and will continue to monitor the situation with emerging variants.

For the latest variant information, please visit: www.lucirahealth.com/technical-brief.

Each test kit is single-use and comes with everything needed to run 1 Covid-19 test.

Lucira COVID-19 Test has an 18-month shelf life from date of manufacture. Read our Note on Shelf Life Extension for more information.

Store and use Lucira between 59-86°F/15-30°C.

The test is indicated for self-collection for all people aged 14 years or older and for children as young as two years old when samples are collected by an adult.

No. The test only detects if you have an active SARS-CoV-2 or COVID-19 infection and does not confirm immunity or detect antibodies.

Being vaccinated will not affect your Lucira test results. If you are vaccinated and want to be tested for COVID-19, the Lucira test can be used.

No, these tests do not require a prescription from a medical professional. However, if you have questions about your health, you should contact your doctor. If you receive a positive result, you should contact your healthcare professional.

It is important to check with your airline and/or travel destination for further details and restrictions, as this may vary from destination to destination.
 
Lucira is a high performing molecular test, equivalent to other tests accepted by most travel destinations. Lucira Connect, a verified Lucira test result on your phone, provides all the information typically required for proof of negative COVID-19 status for travel.

RT-LAMP is the type of molecular amplification that is used in the Lucira test. Just like PCR lab tests, the Lucira test amplifies the virus’s genetic material while the test is running. The amplification that occurs in PCR and the Lucira test allows molecular tests to detect a positive sample with greater sensitivity than antigen tests. As a result, Lucira’s accuracy is comparable to one of the highest sensitivity lab PCR tests.1 

  1.  1. Data on File
Sensitivity refers to a test’s ability to designate an individual with infection as positive. Specificity of a test is its ability to designate an individual who does not have an infection as negative.

There are two types of tests that detect for active infections: molecular and antigen tests. Molecular tests, such as PCR and Lucira, have higher sensitivity and can detect when virus is present in a sample at significantly lower viral levels versus antigen tests. Molecular tests copy the virus’s genetic material over and over while the test is running in a process called amplification. This allows molecular tests to detect whether someone is positive for the SARS-CoV-2 virus when only a small amount of virus is present.

Antigen tests, which are generally cheaper than molecular tests, do not copy or amplify the viral target and require much high levels of virus in a sample to be able to detect a positive result. In fact, antigen tests require 34 time1 more starting virus than molecular tests like Lucira to detect a positive. Several studies2 done in the UK and India report that the antigen tests used there are less sensitive than molecular tests and can more often result in false negatives.

Molecular tests are considered diagnostically definitive and do not typically require follow-up confirmatory testing. They are able to detect viruses across a broader range of viral loads, making them more sensitive and reliable.

1. Based on the median Limit of Detection of 20 antigen tests authorized by the FDA as of June 1, 2021
2. Mahase E. (2020). Covid-19: Innova lateral flow test is not fit for “test and release” strategy, say experts. BMJ, 371 :m4469. doi:10.1136/bmj.m4469. Debroy, S. (2021, June 21). Covid-19: 34% of RAT results false negatives, turn positive on RT-PCR testing, finds study. The Times of India.

https://timesofindia.indiatimes.com/india/34-of-rat-results-false-negatives-turn-positive-on-rt-pcr-testing-finds-study/articleshow/83701379.cms

02.

Using The Tests

Each kit comes with instructions inside of it. You can see those instructions here, too. It’s important to carefully read and follow the instructions for the test to work properly. We also provide a video demonstration on our website.

Each test is single-use and comes with everything needed to run 1 molecular diagnostic test.

Using Lucira is simple, even for people who have never tested themselves. Lucira tests use a shallow nasal swab, not a deep nasopharyngeal swab. All materials required to perform one Lucira test come in the box. Each test will include illustrated instructions that provide a step-by-step guide on how to use the test.

No, the nasal swab is not sharp and it should not hurt. Sometimes the swab can feel slightly uncomfortable or tickly.

Yes, collect the swab per instructions. Blowing your nose or having a runny nose will not affect the test performance.

Yes, you should follow the swabbing instructions.

No, if you have used a saline rinse or nasal spray you should wait 12 hours from administration of these sprays until you take the Lucira test.

The Lucira test can show a positive result in as little as 11 minutes while negative results take 30 minutes.

No, all the materials required to perform one Lucira test come inside the test box.

Potential risks include:
  • Possible discomfort during sample collection
  • Possible incorrect test results
Potential benefits include:
  • The results, along with other information, can help your healthcare provider make informed recommendations about your care.
  • The results of this test may help limit the spread of infection to your family and others in your community.

An invalid result means something with the test did not work properly. The chance of getting an invalid result is low. If the test result is invalid, all the lights on the device will be blinking. If your test shows an invalid result, please contact us at 1-888-582-4724. We will assist you and provide you a replacement test free of charge.

Following each step of the instructions is important to avoid causing invalids. Test kits should only be used when you are ready to perform the test. The test pouches should not be opened and batteries should not be inserted until you’re ready to perform the test. Staging or setting tests up in advance of performing the test can cause invalid results.

We're here for you. You can call Customer Service at 1-888-582-4724 or email us at cs@lucirahealth.com.

03.

Lucira Connect

Lucira Connect is a digital platform that can connect you with a telehealth provider to discuss care and treatment options if you test positive for COVID-19 or the flu. Antiviral treatments are more effective the earlier you take them. Lucira Connect is one of the fastest ways to treatment. When you upload a positive test result at luciraconnect.com, our Lucira Connect digital platform presents the option to connect with a leading telehealth provider. If eligible, get medication prescribed for same-day pick-up at your pharmacy or, if available, have it delivered directly to your door.

Additionally, you’ll receive a test report when you submit your Lucira test result to Lucira Connect. The report is a free, digitally verified Lucira test result on your smartphone. 

Your test report  is stored in your Lucira Connect account and is accessed by logging into luciraconnect.com. You will also receive an email with the PDF version attached, and you can save your test report in your Apple Health app with an iPhone. Your test report will be accessible via luciraconnect.com for 1 year.

Lucira will not share your personal or health information without your express consent.

04.

Ordering Tests for Individuals

05.

Ordering Rx Tests for Healthcare Providers

Lucira offers free, standard ground shipping on all ONLINE orders. We make expedited overnight shipping available at an additional charge.

Orders placed Sunday-Thursday should be processed within 24 hours. Friday and Saturday orders should process on Monday. After processing, orders are shipped the following business day, STANDARD Shipping orders should arrive within 3 days and EXPEDITED Shipping orders should arrive the next business day. You’ll receive a confirmation email with tracking information when your order ships.

Yes, for shipments to Canada, please visit our online store for Canada. For the US, visit our online store for healthcare providers and for individuals.
 
Additionally, Lucira is authorized for sale in many international regions, such as Israel, New Zealand, Puerto Rico, Singapore and Taiwan. For international sales interest, please contact sales.

Our FDA Emergency Use Authorization for Lucira COVID-19 & Flu Test is for licensed healthcare providers. To confirm that orders are being shipped directly to licensed healthcare providers, we only send shipments to the address associated with an NPI number in the NPI database. If your address in the NPI database does not match your desired shipping address, you'll need to update your address on the NPPES website https://nppes.cms.hhs.gov/#/. If you have any questions, please contact our customer service team at cs@lucirahealth.com.

Free, standard ground shipping: Your order will be processed within 3 to 4 business days. Once your order ships, you'll receive a confirmation email with tracking information and can expect your order to arrive within 3 business days.
 
Paid, expedited shipping: Expedited shipping is available at an additional cost. Expedited orders will be processed within 3 to 4 business days. Once your order ships, you'll receive a confirmation email with tracking information and can expect your order to arrive the next business day.

The prescribing healthcare provider will report test results to the relevant public health authorities in accordance with local, state, and federal requirements. Read the Healthcare Provider Reporting Guidance for more information.

Lucira does not provide refunds or credits for unused Lucira products. We will provide replacements for manufacturing defect or invalid test results. For replacement of invalid test kits, proper documentation must be provided including LOT#, Test kit serial# and photo of invalid results. In some cases, we will also require the return of the kit(s). Please contact us at 1-888-LUCIRA4 (582-4724) or email us at cs@lucirahealth.com for further information.

04.

Ordering Over The Counter Tests

Lucira offers free, standard ground shipping on all orders. We make expedited overnight shipping available at an additional charge.

Orders placed Sunday-Thursday will be processed within 24 hours. Friday and Saturday orders will process on Monday. After processing, STANDARD Shipping orders will arrive within 3 days and EXPEDITED Shipping orders will arrive the next business day. You’ll receive a confirmation email with tracking information when your order ships.

Our online store is only authorized to ship to addresses within the US.
 
Lucira is also authorized for sale in Canada, Israel, Puerto Rico, Singapore and Taiwan. For international sales interest, please contact Sales.

05.

Ordering Rx Tests

Our FDA Emergency Use Authorization for Lucira COVID-19 All-In-One Test Kit is for licensed healthcare providers. To confirm that orders are being shipped directly to licensed healthcare providers, we are only sending shipments to the address associated with an NPI number in the NPI database. If your address in the NPI database does not match your desired shipping address, you'll need to update your address on the NPPES website. If you have any questions, please contact our customer service team at cs@lucirahealth.com.

The minimum order amount is 1 case, or 24 single-use test kits.

Free, standard ground shipping: Your order will be processed within 3 to 4 business days. Once your order ships, you'll receive a confirmation email with tracking information and can expect your order to arrive within 3 business days.
 
Paid, expedited shipping: Expedited shipping is available at an additional cost. Expedited orders will be processed within 3 to 4 business days. Once your order ships, you'll receive a confirmation email with tracking information and can expect your order to arrive the next business day.

The prescribing healthcare provider will report test results to the relevant public health authorities in accordance with local, state, and federal requirements. Read the Healthcare Provider Reporting Guidance for more information.

Video Resources

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Call our customer support team directly at
1-888-582-4724 or
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This home test kit has not been FDA cleared or approved. This home test kit has been authorized by FDA under EUA. This home test kit has been authorized only for the testing of nasal swabs for detection of nucleic acid from SARS-CoV-2, not for any other viruses or pathogens. This home test kit is only authorized for the duration of the declaration that circumstances exist justifying the authorization of emergency use of IVDs for detection and/or diagnosis of COVID-19 under Section 564(b)(1) of the Act, 21 U.S.C. § 360bbb-3(b)(1), unless the declaration is terminated or revoked sooner.

These home tests have not been FDA cleared or approved. These home tests have been authorized by FDA under Emergency Use Authorization (EUA). These home tests have been authorized only for the testing of nasal swabs for detection of nucleic acid from SARS-CoV-2 alone, or from SARS-CoV-2, influenza A, and influenza B; not for any other viruses or pathogens. These home tests are only authorized for the duration of the declaration that circumstances exist justifying the authorization of emergency use of IVDs for detection and/or diagnosis of COVID-19 under Section 564(b)(1) of the Act, 21 U.S.C. § 360bbb-3(b)(1), unless the declaration is terminated or revoked sooner.

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Customer support is here to help you! Contact us or call customer support at 1-888-LUCIRA4 (582-4724).

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